In order to offer premium quality wigs, all the wigs will be shipped directly from our factories to us first and then after careful checking, we will ship the item out.
Delivery from factories to us may take 2-3 days so usually we will ship your item out in about 3 business days after payment received. As factories don’t work on weekends, handling time may take 4-5 business days for order placed on Friday. Once wig is shipped out, we will offer tracking number via email. For custom made order, we will need 28 or 35 days to produce the item and then dispatch it.
Shipping Options & Time
|Country||FREE Shipping (for lace wigs)||Express - $19||DHL - $24|
|Hong Kong, Macau||5-8 business days||5-8 business days||3-5 business days|
|Japan, P.R Korea, R.Korea, Mongolia||5-8 business days||5-8 business days||3-5 business days|
|Cambodia, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam||5-8 business days||5-8 business days||3-5 business days|
|Australia, New Zealand, Papua New Guinea||5-8 business days||5-8 business days||3-5 business days|
|Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Norway, Portugal, Spain, Sweden, Switzerland,U.K.||5-8 business days(Note: If you live in Italy, Arrival time need 25-30 days)||5-8 business days||3-5 business days|
|Canada, U.S.A.||5-8 business days||5-8 business days||3-5 business days|
|Other country buyer||Please contact us shipping cost||Please contact us shipping cost||Please contact us shipping cost|
Handling time and customized time are excluded in the shipping time
The total delivery time = handling time/production time + shipping time
1. We cannot ship via a traceable method to any post office boxes. Delivery time cannot be guaranteed nor can the package be tracked. We encourage all deliveries be made to a physical address so packages can be tracked.
2. For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.
3. We are not responsible for any duties, taxes, or additional charges that may be charged by Customs for any International deliveries. But we will declare the wig as synthetic wig or sample and worth less than $30 to help avoid the duties.