How to Exchange

Only qualified wigs can be exchanged. If you want to change the wig, please contact us first, we will try our best to solve it. If your problem cannot be resolved , we will be happy to accept and add your name to our exchange system. You can then send the product back to our specific address. If you do not contact us in advance, we will charge a 10% fee.

1) If you are not happy with the wig, you can exchange the eligible item for FREE! We will waive the return shipping fee for the first time. If you need to exchange the eligible item twice or above, all other extra fees including postage will be borne by you. Our postage and handling fee are about $10-$20. 

2) Unless otherwise stated, shipping information and shipping methods submitted with the original order will apply to your exchange order.

3) Any balance remaining after your exchange will be refunded to the PayPal account submitted with your original order.